Service Shoutouts

Give excellent customer service the recognition it deserves.

Service Shoutouts makes it easy for your customers, members, patients, (or whomever you serve) to join in on employee recognition. Celebrate the employees that go above and beyond to deliver the world-class customer experience your business relies on.

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“Service shoutouts has been a great way to celebrate and highlight the great care our clinical teams provide for our patients and families. It provides our patients and families a direct way to connect and share with our associates.”

Trent DeVore

Director, Talent Development & Engagement, Nemours Children's Health

Image of a woman using her phone, with an arrow pointing to a man at his desk engaged on a laptop, showing a seamless recognition process

Let customers say "thanks" in a snap.

Simplify the customer feedback loop and get everyone involved in recognizing and appreciating great work. With custom QR codes and links, an easy-to-use mobile or desktop experience, and customizable templates—Service Shoutouts helps your customers thank your employees in seconds and brings your whole company together to celebrate customer service wins.

Reinforce 5-star customer service.

Come together to celebrate excellent customer service in a way that reinforces positive behaviors and encourages employees to keep delivering a phenomenal customer experience. Reward your employees for receiving Service Shoutouts, publish them on your company’s social feed, and enable leadership to get involved in celebrating the employees who are making the biggest impact on your customers.

Image of a smiling woman using her phone with engagement icons, a social recognition post highlighting a family's appreciation for an employee, and a five-star rating below, symbolizing impactful employee recognition and customer satisfaction.

Screenshot of the Service Shoutout feature in Motivosity, showing settings for employee and group URLs, approvers, and QR codes, alongside a mobile confirmation screen for sending appreciation.

Track who's making the biggest impact.

Never question which employees are contributing most to your customer experience. See all submitted Service Shoutouts in one place and easily review, edit, publish, or archive each submission. Plus, with real-time reporting, you quickly understand which employees are receiving Service Shoutouts and share numbers with your leadership team.